AI Chatbot & CRM Development Kuala Lumpur | Webist Pro
AI Chatbot & CRM Development
Kuala Lumpur enterprises no longer compete on price alone; they win on speed, memory, and moments that feel personally crafted. At Webist Pro, we weave these three forces into one seamless layer: an AI chatbot that talks like your best salesperson and a CRM that remembers every whispered preference.
Built inside WordPress, our Kuala Lumpur studio delivers plug-and-play modules that launch in days, not quarters, and scale from Bangsar cafés to twin-tower multinationals without a single line of code added by your team.
Why Kuala Lumpur Businesses Choose our AI Chatbot
Our KL-raised developers train each bot on local vernacular—English, Bahasa Malaysia, Mandarin, Tamil—so it greets a shopper in Mid-Valley with “Nak makan mana hari ini?” and a finance director in KLCC with concise ROI charts.
Natural-language understanding runs on Malaysian social behaviour: the bot knows “can discount or not” is negotiation, not rejection, and auto-applies the nearest voucher before the human agent even blinks. Behind the scenes, the same conversation writes itself into a lightweight CRM that tags interest, location, device, and mood, then triggers email, SMS, WhatsApp, or Messenger follow-ups that arrive at the exact minute your customer is statistically most likely to click.
Features baked into every Webist Pro Build
One-click WooCommerce Sync
Stock, price, and promo update in real time inside chat.
Multilingual Voice Note Reply
Customers speak, the bot answers with the cloned voice of your brand ambassador.
GDPR & PDPA Compliance Vault
Data stays onshore in Cyberjaya Tier-3 servers, encrypted at rest.
AI Appointment Setter
Integrates with Google Calendar, Setmore, or even Klinik native systems, reducing no-shows by 38%.
Predictive Upsell Engine
Reads cart value, weather API, and public-holiday data, then suggests add-ons Malaysians actually buy on rainy Tuesdays.
Human-handoff with Context
When sentiment drops below 0.3, the chat slides to a live agent inside the same window, full history attached, so no “repeat your issue” frustration.
Services We Wrap Around the Tech
Competitor conversation audit, chatbot persona workshop, CRM data cleanse, Raya & CNY campaign broadcast scripts, monthly NLP retraining, and 24/7 KL-based support that picks up the phone in 9 seconds.
